Trust & safety
Trust is the product.
SPAKCY brings owners and sitters together. Our job is to make sure every sitter is who they say they are, that your money is protected, and that someone answers when you need help.
Documents verified
Before any profile goes live
Verification
What every sitter goes through
Before a profile appears in search — and again every 12 months.
Honest by design
What we check — and what’s up to you
SPAKCY checks
You decide at the meet & greet
Money
Payments that protect both sides
If something goes wrong
Emergency protocol
Every stay has a plan before it starts.
Care team · 8:00–22:00, 7 days
Something doesn’t feel right? Tell us.
Reports are confidential. We reply within 2 hours in English, Ukrainian or Russian — and pause payouts while we look into it.